1. Who we are
The Axlund Group, a Delaware corporation in formation ("Axlund Chen", "we", "us") runs axlundchen.com, the intake forms and the Axlund Chen platform (the "Service"). We decide how your personal information is used, which makes us its controller. This policy explains what we collect, why, and the choices you have. It should be read with our Terms of Service.
2. What we collect
What you give us
- Contact details: your name, firm or fund, work email and investor type, and anything else you choose to add, such as a phone number or LinkedIn profile.
- Investor mandate: the stages you invest in, check sizes, industries and exclusions, where companies must be based, instruments, capital available for new investments (in bands, or "prefer not to say"), the numbers you screen on, and any criteria you write in your own words.
- Company information: if you raise through Axlund Chen, your answers about your round and business, and any documents you upload.
- Messages: what you send us by email or through the Service.
What we collect automatically
- Technical data: your IP address, browser, device and the pages you request, which our hosting provider records to deliver and protect the site. We use IP addresses to limit repeated requests.
- One access cookie: while the site is private, a cookie that remembers you entered the access password, for 30 days. It is needed for the site to work.
We do not use advertising cookies. We do not currently use analytics trackers; if we add any, we will update this policy first.
3. How we use it
- To match you. We apply investors' criteria to companies' answers and show whether each pair fits.
- To contact you about deal flow. When you submit information through any of our forms, paid or free, we use your contact details to tell you about companies or investors that fit, send weekly digests of new matches, and invite you to register, verify information or move to a paid plan. You can unsubscribe at any time.
- To run and improve the Service. To operate accounts and payments, answer questions, fix problems and build new features.
- To keep it safe. To prevent fraud, abuse and attacks, and to verify the information and capital users claim.
- To produce statistics. To publish or provide aggregated, de-identified data, such as market indexes, that cannot identify you or your company.
- To meet legal duties. To keep records the law requires and respond to lawful requests.
When you write a custom criterion in your own words, our hosting provider's AI service reads that text to turn it into a structured field you can check and edit. We use that text only for that purpose.
4. Our legal bases (EEA, UK and Switzerland)
If data protection law in the European Economic Area, the United Kingdom or Switzerland applies to you, we rely on:
- Contract: to provide the matching you asked for when you submitted a form or signed up.
- Legitimate interests: to contact business users about deal flow that fits what they told us, to keep the Service secure and to improve it. You can object at any time.
- Consent: where the law requires it, for example for some marketing emails. You can withdraw consent at any time; that does not affect what we did before.
- Legal obligation: where the law requires us to process or keep information.
5. Who we share it with
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
- Users you match. When your criteria or answers fit another user, we show them your profile. For a company, that is its name, stage, industry, location, round and key numbers, such as ARR and growth, in bands. For an investor, it is the firm or fund name and its mandate. Your personal contact details, documents and data room go to the other side only when you agree. You can hide your profile at any time, which ends matching for you.
- Service providers who work for us under contract and only on our instructions: Google (email and data storage) and Cloudflare (hosting, security and the AI service in section 3).
- Advisers and authorities: our lawyers, accountants and auditors, and authorities when the law requires it or to protect rights and safety.
- A buyer: if we are part of a merger, acquisition or sale of assets, under this policy's protections.
6. How long we keep it
We keep your information while you use the Service and for 24 months after your last activity, so that matching can continue, unless you ask us to delete it sooner. We keep some records longer when the law requires it. When we verify capital, we check the document and then delete it. Aggregated, de-identified statistics may be kept indefinitely.
7. How we protect it
We limit access to the people who need it, encrypt data in transit, keep form submissions append-only so the public site cannot read them back, and review our providers' security. No system is perfectly secure; if a breach affects your information, we will tell you as the law requires.
8. Your choices and rights
- Stop emails: use the unsubscribe link in any email, or write to us.
- See, correct or delete: ask for a copy of your information, ask us to correct it, or ask us to delete it.
- Object or restrict: object to processing based on legitimate interests, including deal flow emails, or ask us to restrict it.
- Take it with you: ask for the information you gave us in a portable format.
- California residents: you have the rights to know, delete, correct and opt out of sale or sharing, and we will not discriminate against you for using them. We do not sell or share personal information as those laws define it.
Write to privacy@axlundchen.com. We answer within 30 days and may need to confirm who you are first. If you are in the EEA, the UK or Switzerland, you may also complain to your data protection authority.
9. International transfers
We are based in the United States, and our providers may process information in other countries. When we move personal information out of the EEA, the UK or Switzerland, we use safeguards the law recognizes, such as the European Commission's standard contractual clauses.
10. Children
The Service is for professionals and is not meant for anyone under 18. We do not knowingly collect information from children.
11. Changes
We will post any change here with its effective date, and email registered users about material changes before they take effect.
12. Contact
The Axlund Group. Email privacy@axlundchen.com.